Our Privacy Policy

1. INTRODUCTION

TekGemini (“we”, “our”, “us”) is a global technology-services company that designs, builds, deploys and manages digital products including mobile apps, web platforms, SaaS solutions, AI/ML systems and business-process outsourcing (BPO) services. This Privacy Policy explains how we collect, use, disclose and protect personal data across all of these activities.

2. SCOPE & ROLES

This Policy applies to visitors of tekgemini.com, clients, client personnel, job applicants, end-users of client applications we build/manage, and any other individual whose data we process. We act as a Controller for our own business purposes and as a Processor for client data delivered under a Data Processing Agreement (DPA).

3. WHAT WE COLLECT

Identity, Contact, Technical (IP, device, logs), Usage, Financial, Employment, Project-specific, Client-user, and (where authorised) Special-category data. Sources: direct forms, contracts, automated tracking, clients, partners, public sources.

4. PURPOSES & LEGAL BASES

a) Service delivery – contract performance.
b) Operations – legitimate interests (billing, HR, security).
c) Marketing – consent or legitimate interests (B2B).
d) Product improvement – anonymised analytics.
e) Legal compliance – statutory obligations.
We do NOT sell personal data to third parties for their marketing.

5. DISCLOSURE & TRANSFERS

Internal staff on need-to-know; sub-processors (AWS, GCP, Azure, Atlassian, HubSpot, etc.) under GDPR-compliant DPAs/SCCs; Technology Partners as independent controllers; professional advisors; government bodies when legally compelled. Cross-border transfers use SCCs, EU-US DPF, or adequacy decisions. Enterprise clients may elect data-residency (US, EU, APAC) or on-prem deployment.

6. RETENTION

Client contact – active + 3 yrs; project/source code – active + 7 yrs; financials – 7-10 yrs per jurisdiction; BPO transaction data – per client DPA (default 2 yrs); backups – 30 days after production deletion. Early deletion available on request (fee may apply).

7. SECURITY

SOC 2 Type II, ISO 27001, PCI DSS Level 1, HIPAA. Controls: AES-256 at rest, TLS 1.3 in transit, MFA, RBAC, zero-trust network, quarterly pen-tests, 24/7 SOC. Breach notification within 24 h.

8. YOUR RIGHTS

Access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and no solely automated decisions. Submit requests to [email protected] – verified within 30 days, no fee for first request.

9. MARKETING & COOKIES

Consent for e-mail/SMS; one-click unsubscribe; industry opt-outs (NAI/DAA/EDAA). Cookie details in separate Cookie Policy – banner consent in opt-in regions.

10. SERVICE-SPECIFIC NOTES

Custom dev – secure dev environments, synthetic data preferred, NDA-covered code access.
Staff aug – your security policies apply; we monitor exfiltration.
SaaS – multi-tenant (logical separation) or single-tenant option; admin self-service export.
BPO – dedicated agents possible, secure facilities, client audit rights.
Healthcare – Business Associate Agreement, field-level PHI encryption.
Financial – PCI Level 1, SOX change-management, GLBA safeguards.

11. THIRD-PARTY INTEGRATIONS

We implement OAuth 2.0 / API-key secured connections to partners (Salesforce, HubSpot, Google, etc.). Each partner acts as an independent controller – review their policies.

12. CHILDREN

We do not knowingly collect data under 13 (US) or 16 (EU). For child-directed apps we support COPPA/GDPR-K features (age-gate, parental consent, minimal data).

13. REGIONAL ADD-ONS

California (CCPA/CPRA) – no sale, right to opt-out of sharing, non-discrimination.
Brazil (LGPD) – same GDPR rights, ANPD reporting.
Canada (PIPEDA) – consent for marketing, right to challenge accuracy.
Japan (APPI) – purpose specification, cross-border rules.
Others – follow local law where stricter.

14. CHANGES

Reviewed quarterly; material changes notified by e-mail and updated “Version” link. Continued use after update = acceptance.

15. CONTACT

Data Protection Officer – TekGemini Legal Dept.
[email protected] | +1 555-123-4567

11921 Freedom DriveTwo Fountain Square,
Suite 550, Reston, VA 20190 – USA

Version 1.0 – April 2025